Accessibility Statement
Our Commitment to Accessible Banking and Supporting Individuals with Disabilities
Beal Bank USA is committed to making our products and services accessible to meet the banking and financial services needs of all our customers. We prohibit discrimination, retaliation, coercion, interference, intimidation, or any other action against individuals with disabilities.
We strive to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines, as well as requirements under applicable law, rule, and regulation, including, but not limited to, the Twenty-First Century Communications and Video Accessibility Act of 2010. We use design standards that help customers identify, interpret, understand, and interact with information presented on our websites.
Beal Bank USA also seeks to provide content that is compatible with the most popular assistive technologies and web browsers. We recommend using the most current version (or the version released just prior to) of a manufacturer's assistive technology applications, along with a current version of your preferred internet browser (Chrome, Firefox, Safari, or Microsoft Edge). Our websites may include links to external, third-party websites. Please note that Beal Bank USA does not control the content or accessibility of such external websites.
Beal Bank USA is always looking to improve our website accessibility, interface, and overall customer experience. If you need assistance or would like to send us feedback about accessibility at Beal Bank USA, we encourage you to contact us by using any one of the following methods. Comments and suggestions are also welcome. Please do not include your account or personal information in such requests.
E-Mail: ADAsupport@BealService.com
Phone: 1-800-840-7075 or 469-467-5362
(Monday through Friday, 8 a.m. to 5 p.m. Central Time)
General: Beal Bank USA
6000 Legacy Drive
Plano, Texas 75024
1-877-879-2325
You may also have access to assistance from local and state agencies or non-profit groups in your area.